OSHAWA – October 24, 2018 – There is a work stoppage at Canada Post in the form of rotating strikes which can cause delays in the delivery of your hydro bill to you and in turn, your payment to us.
Oshawa Power is reminding customers that hydro accounts are still required to be kept current. If you currently receive your hydro bill by mail we are encouraging customers to enroll into our E-Billing program so the delivery of you bill is uninterrupted. You can enroll into our E-Billing program by visiting www.oshawapower.ca/ebilling. E-Billing gives you access to your account’s balance, billing history, due dates and consumption history.
Additionally, if you currently send you payment through the mail we are encouraging customers to instead pay their bills through:
- online banking,
- telephone banking,
- their financial institution in person,
- our convenient credit card service by visiting https://ipn.paymentus.com/rotp/osp or by calling 1-800-420-1663*.
Don’t have access to a computer? Please call us at 905-723-4623 Monday to Friday 8:30am-4:30pm and we will assist you with alternative options. We are here to assist you, by working together we can get through this postal disruption with as little inconvenience as possible.
We will be monitoring this situation closely and will provide any updates as they come available on our website at www.oshawapower.ca.
*A 1.75% convenience fee applies to credit card payments
