** Warning – Please read carefully **

OPUCN would like to caution our customers to be aware of a scam which may involve someone calling you or visiting you to claim that your electricity bill is overdue and that your payments were misapplied to the wrong account and/or that your service will be disconnected if you don’t immediately pay through a pre-paid credit card or wire transfer. In some situations they are asking customers to repay their account and will issue a refund from the account where the payment was misapplied.

OPUCN notifies customers of outstanding balances ONLY through an automated phone call or hand delivered notice and customers are given time to make overdue payments.

If you receive a call of this nature, please contact the Durham Regional Fraud Unit at 905-579-1520.